Refund Policy for School Job Listings

Each SchoolHires listing is paid for once, never renews, and is published the moment you complete checkout.

Teachers and school staff can see it immediately, which is why the refund you can claim without giving a reason is short-lived.

A billing mistake on our side carries no time limit and will be put right whenever you tell us about it.

Billing mistakes we made: refunded in full

Your school was charged more than once for the same listing.
The charge succeeded, but a fault in our system kept the listing from being published.
A charge you never authorized, after we confirm it happened without your permission.

Write to us no later than 48 hours after paying and we will take the listing down and return the full amount.

No reason is needed inside that window.

At that point educators have been seeing your vacancy for two full days, which is the service you paid for, so the charge can no longer be refunded.

Filling the position early does not bring back the chance of a refund.

If a candidate signs with you in the first week, we will close the listing when asked, though the remaining days of the 30-day run are not refunded.

If your situation is unusual, email us anyway and we will consider it individually.

Listings we took down for breaking our Terms & Conditions, such as misleading salary claims, unlawful discriminatory language, a school that does not exist, or unlawful work.
A smaller applicant pool than you expected, or candidates who lack the teaching certificate, degree or experience you asked for. We publish and distribute the listing, but we cannot guarantee how many people apply or that you will make a hire.

Email [email protected] using the address you paid with, and give the position title and the Stripe receipt number.

An approved refund goes back to the card you checked out with.

Timing depends on your bank, though Stripe refunds normally arrive within 5–10 business days.