Director of Operations & Compliance

Position:  Director of Operations & Compliance

Supervisor:  Head of School

Start Date:  January 2027

The Opportunity: Global Citizens Public Charter School is seeking a passionate Director of Operations & Compliance, who will be responsible for managing the operational and financial systems, procedures, and administrative infrastructure of the school.  The Director of Operations & Compliance will work directly with the school leadership team and serves as the primary point of contact for all school-based operations, facility, finance, human resources management, including budgeting, purchasing, facility improvements, vendor management, technology, student recruitment, student data systems, regulatory compliance, as well as other operational systems, procedures, and processes that ensure the school is run in an orderly and effective manner. This position reports directly to the Head of School. 

Global Citizens is the first dual language immersion elementary school in Washington, DC, to offer language immersion in both Mandarin Chinese and Spanish pathways - exposing students to the top three languages spoken in the world.  Paired with a focus on social justice and whole child wellness, Global Citizens equips children to become empathetic, globally competent, and socially-minded leaders who are prepared for a future we cannot yet imagine.  Global Citizens opened in Ward 7 to provide children and their families living east of the Anacostia River with equitable access to dual language immersion programs.  This position offers an incredible opportunity to work alongside a founding team, within an entrepreneurial and collaborative environment focused on improving educational opportunities for all students, especially those who are most marginalized and undervalued.

Mission:  The mission of Global Citizens is to inspire and prepare the next generation of global citizens.  We will do this by supporting students, ages 3-11, to reach their full academic and leadership potential in a nurturing learning environment.  We will immerse them in the Mandarin and Spanish languages, promote the value of diversity, and equip them with the knowledge, skills, and mindsets they need to contribute to a better world. 

Vision:  We envision academic excellence, language acquisition, and authentic inclusion of a diverse student population.  We will build a strong community of learners who are confident in their ability to communicate in the Chinese, Spanish, and English languages.  Our children will use language to liberate and advocate for themselves and those most marginalized.  All of our children will develop a sense of self and a sense of belonging, build empathy and emotional resilience, learn to understand and appreciate diverse perspectives, and challenge themselves to take action to improve the world.

Philosophy:  We believe that all cultures have richness and value, deserve respect and consideration, and do not belong to a hierarchy.  We are aware of white supremacy culture and the systemic oppression that exists – even in the current education system.  At Global Citizens PCS, we will critically examine our biases and then actively work on counteracting these biases and disrupting the dominant narrative.  We will continually examine our teaching and curricula to ensure we incorporate multiple perspectives from diverse cultural backgrounds and life experiences, including the experiences of our students, families, communities, and staff.  We will create an environment in which all students will yearn for intercultural connections and see their benefits.

Diversity, Equity, and Inclusion (DEI) are our core values and central to our learning, development, and growth:

• Diversity:  All children, of all backgrounds, learning abilities, and physical capacities, will thrive and contribute to a positive, inclusive, and supportive learning community.

• Equity:  All children are capable of reaching high levels of academic excellence and whole-child wellness.  Thus, all children will have the opportunity to gain fluency in more than one language/culture and learn from and with each other.  All children will be held to high expectations – ensuring equally high outcomes for all and removing the predictability of success or failure that currently correlates with social, cultural, or socio-economic factors.

• Inclusion:  We will live our core value of diversity by creating an environment of connection, belonging, empowerment, and respect – where the richness of different ideas, backgrounds, and perspectives are harnessed to create value.
  

The core values live in our Global Citizens PCS educational model through four key pillars:  Globally Competent Bilingualism, Academic Excellence, Social Justice, and Whole Child Wellness.

Director of Operations & Compliance Job Description

Director of Operations & Compliance Day-to-Day Core Competencies and Responsibilities:

School Operations Leadership & Operations Team Management

• In partnership with the Head of School and the Principal, develop/implement the school-wide operations vision that supports the academic and cultural vision of the school
• As a member of the Senior Leadership Team, play a key role in the school’s strategic planning and budgeting process annually
• Hire, manage, coach, evaluate, and develop school operations team members, including front office staff, Extended Learning Coordinator, and Food Handler, and holds them accountable to goals and outcomes
• Develops and manages contracts with outside vendors
• Assist school leadership with the maintenance of accurate school schedules, student records, and transcripts in accordance with school, local, state, and federal requirements
• Serve as the primary point of contact for the Operations Team, responding to requests and collaborating with teammates to build scalable, school-wide systems, policies, and procedures
  

Budget and Finance

• Oversee financial transactions, purchasing, budgets, and records with the support of GC PCS’s  Board Finance committee
• Manage procurement and adhere to all financial policies and procedures
• Manage fee-based programs and fee collection processes
• Submit deposits weekly (when necessary)
• Manage annual inventory of all Furniture, Fixtures & Equipment
• Receive and inventory all deliveries
• Manage payroll activities
• Ensure adherence to the school’s fiscal policy and procedures including the annual financial audit
• Prepare and submit National School Lunch reports/data
• Oversee invoicing for lunch, the after school program, and other fee-for-service offerings
• Manage vendor relations
• Manage financial data

Operations Management

• Oversee and manage the school’s food services, including the contract, employees, and compliance
• Oversee and manage bus services, including contract, employees, and compliance
• Establish systems and structures for before care and after school school programming (extended learning)
• Manage technology services, including contracts, employees, and compliance
• Manage student information system (i.e., SchoolForce, PowerSchool, etc.)
• Implement systems to support the work of teachers and administrative staff
• Manage school purchasing process by placing orders with vendors; tracking delivery and maintaining inventory
• Assist with preparing the school for each new school year by ordering furniture, equipment, and classroom supplies as well as ensuring that school services are lined up and ready for action every year
• Provide oversight of the planning and execution of school special events, such as family orientation, field trips, report card night, and holiday and end of year celebrations
• Ensure compliance with all state, federal, and policies related to public school operations (PCSB, OSSE, SPED) and employment

Facility Maintenance and Management

• Manage the facilities, ensuring campus maintenance and adherence to all regulatory requirements (e.g., Fire Inspections, Department of Health Inspections)
• Enable compliance with DC and federal rules & regulations by posting notices and facility evacuation drills, etc.

• Conduct weekly facilities audits

• Submit online work orders with IT and maintenance vendors

• Develop and maintain building systems (e.g., phones, HVAC)

• Evaluate vendor relationships and implement new protocols, as necessary

• Manage physical spaces, ensuring cleanliness, safety and a general welcoming appearance
• Manage upkeep of facility systems including but not limited to HVAC, plumbing, and electrical
• Manage janitorial contract and team
• Manage groundskeeping and exterminator contracts and employees

Human Resources Management

• Assist Head of School in managing the hiring process and work with back-office provider to manage benefits administration for all employees
• Support Head of School in maximizing retention of high-performing employees
• Ensure all human resource tools, practices and policies are updated and consistent with legal requirements

Data Management 

• Manage student data and financial data for all reporting entities and requirements, including but not limited to: OSSE, DC PCSB, the Office of Federal Grants; E-Rate; Special Education; the National School Lunch Program; and any grant partners as applicable
• Manage information technology systems to ensure complete and up-to-date data sharing through the internal database and the third party provided systems (i.e. PowerSchool)
• Ensure proper handling and securing of student records; Family Educational Records and Privacy Act (FERPA)

Student Recruitment/Retention

• Actively participate in student recruitment and enrollment processes
• Ensure adherence to enrollment and registration policies and procedures
• Adhere to practices and procedures to support the operation of our Extended Learning Program
• Ensure adherence to processes to support Homeless Children and Youth

Compliance

• Ensure compliance with all requirements of OSSE, GC PCS Board of Directors, and DC PCSB
• Manage federal programs, including the application, management, and reporting on the use of public funds
• Manage all procurement and contracts over $25,000 in value

  Director of Operations & Compliance Requirements/Qualifications:

• A Bachelor’s Degree required; Master’s Degree preferred
• At least 3-5 years of serving in a similar capacity (finance, operations, and procurement management related experience) at another charter school in the District (preferred)
• Proficiency with Microsoft Word, Publisher, Excel, Google, and other related web-based tools as required
• Familiarity with Student Information Systems (such as PowerSchool, etc.)
• Highly-motivated self-starter
• Strong interpersonal and communication skills and the ability to work effectively with a diverse group of people
• Strong organizational skills and the ability to handle multiple projects and responsibilities simultaneously
• Ability to foster a cooperative work environment
• Ability to support employees including organizing, prioritizing, and scheduling work assignments
• Ability to work with computers, various software programs, and other technology
• Knowledge of management and operations systems and strategies to run an effective organization
• Knowledge of public education and charter schools and/or start-up nonprofit organizations is highly desirable but not required

Compensation

Salary is competitive and based on education and professional experience, and ranges from $100K to $120K. Additionally, Global Citizens PCS offers a comprehensive benefits package.

We are Deeply Committed to Diversity, Equity, and Inclusion

Global Citizens PCS is an equal opportunity employer and an organization that values diversity. We strongly encourage people from diverse backgrounds to apply.  It is our policy to ensure that all individuals with whom we are in contact with are not discriminated against on the basis of race, color, ethnicity, disability, gender identity, gender expression, age, marital status, national origin, religion, sexual orientation, military status, family responsibilities, pregnancy, parenthood, or any other personal or professional status.

How to Apply

If you are interested in applying for this position, please click this link: https://globalcitizensschool.bamboohr.com/careers/68. We’ll review applications as we receive them until the position is filled.  If you have any questions, please contact us at [email protected].

Global Citizens PCS is committed to building a team that reflects the varied backgrounds and experiences of the students we seek to serve.  It is important to us that you use your application materials to clearly delineate ways in which your background and experience align with Global Citizens PCS’s core values and key pillars, including our commitment to diversity, equity, and inclusion.